ESI Status

Operational

ESI eCloud Hosted PBX
- Operational
  
  ESI ePhoneGO2
  ESI Cloud's mobile solution for iOS and Android
- Operational
  
  SIP Phones
  ESI & 3rd Party phones using eCloud services.
- Operational
  
  ESI eCloud Internet Fax
- Operational
  
  ESI eConsole Dashboard
  Web-based portal to manage users, DIDs, queues, and more.
- Operational
  
  ESI eTeams Connector
- Operational
  
  eCloud Click-to-Call
  Click-to-Call Google Chrome Extension
- Operational
  
  SMS Texting
- Operational
  
  ESI Webphone
  Softphone for eCloud.
- Operational
  
  ESI Enterprise Meetings
  Video Collaboration
- Operational
  
  ESI Luminaire (Beta)
Operational

ESI SIP Trunks
- Operational
  
  Inbound PSTN Carriers
- Operational
  
  Outbound PSTN Carriers
Operational

ESI Access
Services associated with the Access Service which can include the web-based dashboard or entry devices.
- Operational
  
  Access Dashboard
- Operational
  
  Access Devices
Operational

EsiQuote2
Sales quote tool for eCloud and eSIP PBX.
Operational

ESI Technical Support Portal
ESI's customer service ticketing system.
Operational

ESI Academy
ESI Partner site for training, documentation, community forums.
Operational

Starlink
ESI supports the use of Starlink for Internet service however ESI does not sell Starlink devices. If you are having issues with Starlink you must contact Starlink directly.

Previous Incidents

Began: 30 Sep 14:38 CDT Ended: 2 Oct 13:19 CDT Duration: 1 day, 22 hours, and 40 minutes

Wed, 30 Sep 2026

14:38:40 CDT: ESI is investigating an intermittent ongoing issue with voicemail transcription. Transcription intermittently states "transcription not available" when voicemail audio seems to be clear. ESI engineering is working to identify the causes of the ongoing issue.

Fri, 2 Oct 2026

Past notices

No further notices from the past 7 days.