ESI Status

Operational

ESI eCloud Hosted PBX
- Operational
  
  ePhoneGo
  ESI Cloud's mobile solution for iOS and Android
- Operational
  
  SIP Phones
  ESI & 3rd Party phones using eCloud services.
- Operational
  
  ESI ePhone7 Services
  ESI's Android-based desktop phone.
- Operational
  
  ESI eCloud Internet Fax
- Operational
  
  ESI eConsole Dashboard
  Web-based portal to manage users, DIDs, queues, and more.
- Operational
  
  ESI Insights
  Web-based application that visualizes key metrics from your eCloud domain.
- Operational
  
  EsiQuote
  Sales quote tool for eCloud.
Operational

ESI SIP Trunks
- Operational
  
  Inbound PSTN Carriers
- Operational
  
  Outbound PSTN Carriers
Operational

ESI Technical Support Portal
ESI's customer service ticketing system.

Previous Incidents

Began: 3 Jun 12:05 CDT Ended: 4 Jun 12:45 CDT Duration: 1 day and 39 minutes

Wed, 3 Jun 2020

12:05:50 CDT: One of ESI's network service providers has experienced a fiber cut that is causing a degradation in services due to packet loss.
ESI engineers are in the process of re-routing traffic to minimalize the impact to our customers.

Thu, 4 Jun 2020

12:45:24 CDT: The problem is resolved. All services are restored.
Thanks for your patience.

Past notices

No further notices from the past 7 days.