All systems are go

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  • ESI eCloud Hosted PBX
    • ePhoneGo

      ESI Cloud's mobile solution for iOS and Android

    • SIP Phones

      ESI & 3rd Party phones using eCloud services.

    • ESI ePhone7 Services

      ESI's Android-based desktop phone.

    • ESI eCloud Internet Fax
    • ESI eConsole Dashboard

      Web-based portal to manage users, DIDs, queues, and more.

    • ESI Insights

      Web-based application that visualizes key metrics from your eCloud domain.

    • EsiQuote

      Sales quote tool for eCloud.

  • ESI SIP Trunks
    • Inbound PSTN Carriers
    • Outbound PSTN Carriers
  • ESI Technical Support Portal

    ESI's customer service ticketing system.

Previous Incidents

[Complete] ESI Data Center Maintenance

This was a planned incident, it took 1 hour.
Thu, 5 Dec 2019
16:37:17 CST
Overview

ESI will be making changes to our network supporting all phone services on Friday, 12/6/19 from 11:00 PM CST to 11:59 PM CST.
We will be installing additional hardware to add redundancy, and increase the reliability of our network.
No service interruptions are expected. In the unlikely event that a problem arrises as a result of this change we will remove the hardware and revert to the original configuration.

  • Scheduled for Fri, 6 Dec 2019 23:00 CST
  • Expected to take 1 hour
Fri, 6 Dec 2019
23:00:05 CST

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Sat, 7 Dec 2019
00:00:05 CST

The maintenance is now complete. Thanks for your patience.

[Complete] ESI Data Center Maintenance

This was a planned incident, it took 1 hour.
Thu, 5 Dec 2019
16:46:30 CST
Overview

ESI will be removing an antiquated phone switch from service on Thursday, 12/5/19 at 10:00 PM CST. This hardware is no longer utilized and is being removed from the network.
No service interruptions are expected.

  • Scheduled for Thu, 5 Dec 2019 22:00 CST
  • Expected to take 1 hour
22:00:03 CST

The scheduled maintenance is now underway. We'll keep you updated on our progress.

23:00:03 CST

The maintenance is now complete. Thanks for your patience.

No further notices from the past 7 days.