ESI Status

Operational

ESI eCloud Hosted PBX
- Operational
  
  ESI ePhoneGO2
  ESI Cloud's mobile solution for iOS and Android
- Operational
  
  SIP Phones
  ESI & 3rd Party phones using eCloud services.
- Operational
  
  ESI ePhone7 Services
  ESI's Android-based desktop phone.
- Operational
  
  ESI eCloud Internet Fax
- Operational
  
  ESI eConsole Dashboard
  Web-based portal to manage users, DIDs, queues, and more.
- Operational
  
  ESI eTeams Connector
- Operational
  
  ESI Webphone
  Softphone for eCloud.
Operational

EsiQuote2
Sales quote tool for eCloud and eSIP PBX.
Operational

ESI SIP Trunks
- Operational
  
  Inbound PSTN Carriers
- Operational
  
  Outbound PSTN Carriers
Operational

ESI Technical Support Portal
ESI's customer service ticketing system.
Operational

ESI Academy
ESI Partner site for training, documentation, community forums.
Operational

ESI Access Dashboard
Services associated with the Access Dashboard. This would not affect the firmware of the actual access devices.

Previous Incidents

Began: 28 Nov 09:07 CST Ended: 28 Nov 09:27 CST Duration: 19 minutes

Mon, 28 Nov 2022

09:07:25 CST: ESI is seeing numerous customers reporting they are unable to dial outbound or receive inbound calls on their SIP Trunks. This issue is presently being investigated.
09:27:05 CST: The issue now appears to be resolved. Presently still investigating SIP outage for root cause.

Past notices

No further notices from the past 7 days.