All systems are go

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  • ESI eCloud Hosted PBX
    • ESI ePhoneGO2

      ESI Cloud's mobile solution for iOS and Android

    • SIP Phones

      ESI & 3rd Party phones using eCloud services.

    • ESI ePhone7 Services

      ESI's Android-based desktop phone.

    • ESI eCloud Internet Fax
    • ESI eConsole Dashboard

      Web-based portal to manage users, DIDs, queues, and more.

    • ESI eTeams Connector
    • ESI Webphone

      Softphone for eCloud.

  • EsiQuote2

    Sales quote tool for eCloud and eSIP PBX.

  • ESI SIP Trunks
    • Inbound PSTN Carriers
    • Outbound PSTN Carriers
  • ESI Technical Support Portal

    ESI's customer service ticketing system.

  • ESI Academy

    ESI Partner site for training, documentation, community forums.

  • ESI Access Dashboard

    Services associated with the Access Dashboard. This would not affect the firmware of the actual access devices.

Previous Incidents

[Resolved] ePhone 7 issue

Began: Ended: Duration:
  • ESI eCloud Hosted PBX
  • ESI ePhone7 Services

We experiencing a ePhone 7 communication error, where not able to make or receive calls.

Thank-you for your patience. We have resolved the ePhone7 issue. Ever user with an ePhone7 will need to reboot their phone to be able to make and receive calls.

[Complete] ESI Phone System Maintenance

Began: Ended: Duration:
  • ESI eCloud Hosted PBX
  • ESI ePhoneGO2
  • SIP Phones
  • ESI ePhone7 Services
  • ESI eCloud Internet Fax
  • ESI eConsole Dashboard
  • ESI eTeams Connector
  • ESI Webphone
  • ESI SIP Trunks
  • Inbound PSTN Carriers
  • Outbound PSTN Carriers

ESI engineers will be performing phone system maintenance each day during this maintenance period, August 3 through August 5. No service interruption is expected.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

No further notices from the past 7 days.