Notice #442844
Underway

ESI Phone System Maintenance

Began:

The scheduled maintenance is now underway. We'll keep you updated on our progress.

ESI engineers will be performing phone system maintenance daily from 10:00 PM CDT to 4:00 AM CDT, beginning April 24 and ending April 27, 2025.

No service interruption is expected.

  • ESI eCloud Hosted PBX
    • ESI ePhoneGO2

      ESI Cloud's mobile solution for iOS and Android

    • SIP Phones

      ESI & 3rd Party phones using eCloud services.

    • ESI eCloud Internet Fax
    • ESI eConsole Dashboard

      Web-based portal to manage users, DIDs, queues, and more.

    • ESI eTeams Connector
    • eCloud Click-to-Call

      Click-to-Call Google Chrome Extension

    • SMS Texting
    • ESI Webphone

      Softphone for eCloud.

  • ESI SIP Trunks
    • Inbound PSTN Carriers
    • Outbound PSTN Carriers
  • ESI Access

    Services associated with the Access Service which can include the web-based dashboard or entry devices.

    • Access Dashboard
    • Access Devices
  • EsiQuote2

    Sales quote tool for eCloud and eSIP PBX.

  • ESI Technical Support Portal

    ESI's customer service ticketing system.

  • ESI Academy

    ESI Partner site for training, documentation, community forums.

Previous Incidents

[Complete] ESI Phone System Maintenance

Began: Ended: Duration:
  • ESI eCloud Hosted PBX
  • ESI ePhoneGO2
  • SIP Phones
  • ESI eCloud Internet Fax
  • ESI eConsole Dashboard
  • ESI eTeams Connector
  • eCloud Click-to-Call
  • SMS Texting
  • ESI Webphone
  • ESI SIP Trunks
  • Inbound PSTN Carriers
  • Outbound PSTN Carriers

ESI engineers will be performing phone system maintenance daily from 12:00 AM CDT to 4:00 AM CDT, beginning April 18 and ending April 21, 2025.

No service interruption is expected.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

No further notices from the past 7 days.