ESI Status

Operational

ESI eCloud Hosted PBX
- Operational
  
  ESI ePhoneGO2
  ESI Cloud's mobile solution for iOS and Android
- Operational
  
  SIP Phones
  ESI & 3rd Party phones using eCloud services.
- Operational
  
  ESI eCloud Internet Fax
- Operational
  
  ESI eConsole Dashboard
  Web-based portal to manage users, DIDs, queues, and more.
- Operational
  
  ESI eTeams Connector
- Operational
  
  eCloud Click-to-Call
  Click-to-Call Google Chrome Extension
- Operational
  
  SMS Texting
- Operational
  
  ESI Webphone
  Softphone for eCloud.
Operational

ESI SIP Trunks
- Operational
  
  Inbound PSTN Carriers
- Operational
  
  Outbound PSTN Carriers
Operational

ESI Access
Services associated with the Access Service which can include the web-based dashboard or entry devices.
- Operational
  
  Access Dashboard
- Operational
  
  Access Devices
Operational

EsiQuote2
Sales quote tool for eCloud and eSIP PBX.
Operational

ESI Technical Support Portal
ESI's customer service ticketing system.
Operational

ESI Academy
ESI Partner site for training, documentation, community forums.

Previous Incidents

Began: 28 Mar 08:45 CDT Ended: 28 Mar 13:40 CDT Duration: 4 hours and 54 minutes

Fri, 28 Mar 2025

08:45:25 CDT: We are currently investigating an issue where faxing to an analog fax machine is failing. Callers are played back a message "this number has been disconnected or is no longer in service". We are working to correct this issue as soon as possible.
13:40:04 CDT: We've now resolved the incident. Thanks for your patience.

Past notices

No further notices from the past 7 days.