- Past notices
- No further notices from the past 7 days.
Our teams are actively applying corrective actions to resolve the voicemail synchronization issue. This work includes targeted updates to affected voicemail boxes to ensure message counts display accurately.
Inbound and outbound calling remain unaffected. If you experience any voicemail issues, please contact our Support Center for assistance.
We appreciate your patience as we complete this process.
We have identified a synchronization issue causing voicemail counts to display inconsistently across devices and portals. To resolve this, we will be performing a corrective sync tonight on the identified domains. During this process, some customers may see previously deleted messages reappear in their voicemail box.
All inbound and outbound calling remains unaffected. If any users continue to experience this condition, please do not hesitate to contact our Support Center.
We appreciate your patience as we complete this work to ensure voicemail counts are consistent across all platforms.
We are continuing to investigate reports where customers are receiving voicemail notifications, but the voicemail count is not incrementing on the phone device badge. Incoming and outbound call traffic is unaffected. We apologize for any inconvenience this may cause you.
We are continuing to investigate reports where customers are receiving voicemail notifications, but the voicemail count is not incrementing on the phone device badge. Incoming and outbound call traffic is unaffected. We apologize for any inconvenience this may cause you.
We are continuing to investigate reports where customers are receiving voicemail notifications, but the voicemail count is not incrementing on the phone device badge. Incoming and outbound call traffic is unaffected. We apologize for any inconvenience this may cause you.
We are currently investigating reports where customers are receiving voicemail notifications, but the voicemail count is not incrementing on the phone device badge. Incoming and outbound call traffic is unaffected. We apologize for any inconvenience this may cause you. Thank you for your patience.
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