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  • ESI eCloud Hosted PBX
    • ESI ePhoneGO2

      ESI Cloud's mobile solution for iOS and Android

    • SIP Phones

      ESI & 3rd Party phones using eCloud services.

    • ESI eCloud Internet Fax
    • ESI eConsole Dashboard

      Web-based portal to manage users, DIDs, queues, and more.

    • ESI eTeams Connector
    • eCloud Click-to-Call

      Click-to-Call Google Chrome Extension

    • SMS Texting
    • ESI Webphone

      Softphone for eCloud.

  • ESI SIP Trunks
    • Inbound PSTN Carriers
    • Outbound PSTN Carriers
  • ESI Access

    Services associated with the Access Service which can include the web-based dashboard or entry devices.

    • Access Dashboard
    • Access Devices
  • EsiQuote2

    Sales quote tool for eCloud and eSIP PBX.

  • ESI Technical Support Portal

    ESI's customer service ticketing system.

  • ESI Academy

    ESI Partner site for training, documentation, community forums.

  • Starlink

    ESI supports the use of Starlink for Internet service however ESI does not sell Starlink devices. If you are having issues with Starlink you must contact Starlink directly.

Previous Incidents

[Resolved] ePhoneGo Messaging

Began: Ended: Duration:
  • ESI eCloud Hosted PBX
  • ESI ePhoneGO2
  • SMS Texting

ESI is currently investigating an issue affecting the ePhoneGo2 mobile application. The me3ssaging feature of the app is either not functioning or missing entirely from the app at this time. ESI engineering is investigating the issue. Updates to this issue will be communicated through these status posts

We have identified the root cause of the issues with messaging in the ePhoneGo2 mobile application. Our engineering team is in the process of resolving the root cause. This issue is only affecting messaging and calling is functioning as expected.

ESI has resolved the issues with the ePhoneGo2 messaging features. Please log out and then back into the application to restore full functionality.

No further notices from the past 7 days.